At Binapani Auto Service Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make payments through Razorpay. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: We collect your name, phone number, email address, address, and vehicle details when you book a service, make a purchase, or contact us.
- Payment Information: For online payments, we use Razorpay as our payment gateway. We do not store your card or bank details on our servers. Razorpay may collect and process your payment information as per their privacy policy.
- Usage Data: We may collect information about how you use our website, such as your IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies: Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
2. How We Use Your Information
- To process and manage your service bookings and product purchases.
- To communicate with you regarding your orders, bookings, or inquiries.
- To process payments securely through Razorpay.
- To improve our website, services, and customer experience.
- To comply with legal obligations and resolve disputes.
3. Sharing and Disclosure of Information
- We do not sell, trade, or rent your personal information to third parties.
- We may share your information with trusted service providers (such as Razorpay) only to the extent necessary to provide our services and process payments.
- We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
4. Data Security
- We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- All payment transactions are encrypted and processed securely via Razorpay’s payment gateway.
5. Your Rights and Choices
- You may request access to, correction of, or deletion of your personal information by contacting us.
- You may opt out of receiving marketing communications from us at any time.
- You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites, including Razorpay. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us to have it removed.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Binapani Auto Service Center
Anikola, Paschim Medinipur, West Bengal
Phone: 74071 55752 / 87773 12734